About Us

Dovetail has been trading for over 17 years and in that time has firmly established itself as one of the UK's leading furniture dealerships.

Our service and solutions based approach is focused on exceeding customer expectations, which is why we have been able to maintain close relationships with clients who worked with us when we started in 1990. As you would expect we work with world-class manufacturers but, most importantly, we ensure that the correct solution is attained and that means working with supplier companies that can provide the flexibility we need to ensure your installation is exactly what you need.

But the installation of your solution isn't the end of the relationship. As you know, managing customer relationships is essential to the success of any business and those relationships only flourish where there is trust. Dovetail's reputation has been built on this trust and that is why our Day 2 philosophy is so important to us - our belief is that Day 2 of any project or installation is at least as important as Day 1.

As a result our organisational structure has to be flexible and we place a strong emphasis on project management, providing one key and accountable point of contact. Our project managers are supported by a wealth of other disciplines that they can pull on, as and when required, to ensure that the project remains credible, achievable and on budget.

Our business is about innovating and using our expertise to create value. The benefit we bring to end-user clients and to architects is this ability to coordinate and proactively manage every aspect of a project and installation, to provide the consistent thread that ties all the constituent parts together, combining practicality and understanding with creativity and vision. Each quality needs the others to make it all add up perfectly. We call this process seamless thinking.